CONTACT US

We’re here to help. One doesn’t create stellar home environments without a little back-up. Select an option below to find what you’re looking for or, based on the nature of your inquiry, select from the following convenient alternatives:

Online Support

For technical documentation, please search our technical specification repository.
For answers to frequently asked questions, please search our FAQs.

Phone Support

For Technical Support (e.g. installation, trouble shooting, or parts related inquiries).
Available Hours (Eastern time):
8:00 am - 9:00 pm Mon-Fri
9:00 am to 8:00 pm Sat
10:00 am - 6:00 pm Sun

USA: 1-888-328-2383
Canada: 1-800-487-8372
For Customer Service (e.g. pre-sale, order changes/status, or general customer service inquiries).
Available Hours (Eastern time):
For USA, 9:00 am - 6:00 pm Mon-Fri
For Canada, 8:00 am - 5:00 pm Mon-Fri

USA: 1-877-530-3344
Canada: 1-866-884-8841

Email Support

To send an email, please complete and submit the following inquiry form. Danze will reply to all inquiries within 2 business days. If your inquiry is more urgent, please select the appropriate phone support contact number above. To make sure your inquiry can be replied accurately, please provide the model number of your product and describe your problem as detail as possible.

The fields indicated with an asterisk (*) are required to complete this inquiry form.

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CONTACT US